Support

Medabrim — AI Hebrew Tutor

Need help, found a bug, or have a question about your account or subscription? We're happy to help.

We usually reply within a couple of business days.

Frequently asked questions

How do I start a conversation?

Open the app, choose a topic or tap “Start free talk,” then hold the microphone button and speak in Hebrew — or switch to the keyboard and type. Your tutor answers with voice and on-screen text.

How do corrections and translations work?

Tap the lightbulb on your own message to see a clearer way to say it. Tap the translate icon on the tutor's message to see its meaning in your language. Both are optional and never interrupt the conversation.

What does the free version include?

You can practice every day for free. Medabrim Premium unlocks unlimited daily conversation practice.

How do I manage or cancel my subscription?

Subscriptions are billed through your Apple ID. To view, change, or cancel a subscription, open the Settings app on your device, tap your name, then Subscriptions, and select Medabrim. You can also manage it from within the app on the subscription screen.

How do I restore a purchase?

On the subscription screen in the app, tap “Restore purchases.” Make sure you're signed in with the same Apple ID you used to subscribe.

How do I delete my account?

You can request account deletion from the app's profile screen, or email us at the address above and we'll take care of it.

Microphone isn't working?

Voice practice needs microphone access. Open the Settings app → Medabrim → enable Microphone, then reopen the app.